Privacy Policy

1. Information We Collect

We collect the following types of personal information:

• Personal Identification: Name, email, phone number, date of birth
• Government-Issued Info: BVN, NIN
• Financial Data: Bank details, virtual balance, transaction history
• Device & Usage Data: IP address, browser info, access logs

2. How We Use Your Information

• To create and manage your account
• To verify your identity (KYC/AML)
• To process payments and transactions
• To issue and manage virtual cards
• To send notifications and support messages
• To improve services and protect against fraud

3. Legal Basis for Processing

We process your data based on:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interest

4. Data Retention

We retain data as long as your account is active and for up to 5 years after account closure, unless otherwise required by law.

5. Data Sharing & Disclosure

We do not sell your data. We may share it with:

• Third-party service providers (e.g. payment gateways, utility providers)
• Regulatory or law enforcement bodies when legally required
• Hosting or infrastructure providers

6. Data Security

We use encryption, firewalls, and role-based controls to secure your data. However, no method of transmission is fully secure.

7. Your Rights

You may:

• Request access to or correction of your data
• Withdraw consent
• Request account or data deletion

Contact us at support@vinpace.com to exercise your rights.

8. Children’s Privacy

Our services are for users 18 and older. We do not knowingly collect data from minors.

9. Cookies & Tracking

We use cookies to enhance your experience. You can manage cookie preferences in your browser.

10. International Data Transfers

Data may be processed outside Nigeria with proper protections in place.

11. Changes to This Policy

We may update this policy. Continued use of the platform means you accept the changes.

12. Contact Us

For privacy concerns, contact us at:
Email: support@vinpace.com